Patient Information
Appointment Information
At your screening appointment, a comprehensive examination and other diagnostic aids such as x-rays may take place. You may bring x-rays from another provider, however, in most cases we need to take additional x-rays in order to provide a proper diagnosis and to develop an appropriate treatment plan. X-rays may also be emailed to the EUC Dental Clinic at [email protected]. We will evaluate your treatment needs, and you can schedule future appointments with the dental student.
You should plan to have available at least four hours during the week for your dental treatment. This may be two 2-hour appointments or one 3-hour appointment depending on the nature of the procedure.
Since you are being treated by dental students who will be overseen by experienced dentists, specialists or university professors, your appointments may take longer than usual.
APPOINTMENT CANCELLATION
Appointments should be cancelled only if it is absolutely necessary and at least 24 hours in advance by calling the reception of the EUC Dental Clinic at 22559621. In cases of extreme emergency, you should inform your dental student by sms, email or phone. Three failures to keep appointments in one year or failure to meet appointment times without notice will result in the termination of your treatment. Please remember your dental student depends on you to come to your appointments as there is a limited amount of time for them to achieve the necessary clinical experience for graduation.
HOW TO BOOK AN APPOINTMENT?
You can schedule a dental appointment by phone at +357 22559621, or by email to [email protected]. Dental students provide all treatments at the EUC Dental Clinic. Your assigned dental student will schedule your appointment. The clinic starts promptly at your appointed time, Monday through Friday.
PATIENT ENQUIRIES
If you have any questions about your treatment, you should first contact your assigned dental student. Complaints should be addressed through your dental student to the Director of the EUC Dental Clinic.
FEE ESTIMATES
EUC Dental Clinic patients will be advised on their appropriate treatment and the estimated costs, as well as any alternative treatment plans. Once you have understood and accepted your treatment plan, you and the supervising dentist or university professor must sign the Treatment Planning Form as well as the Informed Consent Form. The accepted Treatment Plan will be entered into your patient chart. At each visit, patients should be advised of the costs of each procedure and any additional lab costs so they are prepared for the subsequent charges. Please ask your assigned dental student if this is not clear.
PAYMENTS
Payments for dental treatment should be made at each appointment. We accept credit cards for payment of services. Payment is expected in full when the service is rendered with the exception of certain procedures that involve an external lab or expensive parts or materials that require a down payment to cover lab expenses.
CLINIC CALENDAR
The EUC Dental Clinic is closed during national and religious holidays as well as during university breaks. [Details should be provided according to the academic calendar]
ITEMS FOR NEW PATIENTS
Please bring to your first appointment a current photo ID and be aware of your medical history and prescribed medications. Your appointment may need to be rescheduled if this information is not available.
TREATMENT POLICIES
Comprehensive Care Patient selection is based upon educational needs. Generally, comprehensive care will be recommended while advising the patient of the benefits and risks of this course of treatment, as well as the anticipated prognosis or outcome. At least one alternative treatment plan may be advised with its attendant benefits, risks and prognosis. Also, the consequences of no treatment will be explained.
RECORDS
The EUC Dental Clinic has the primary custodial rights over your records, which are kept private and protected according to the law. You, as the patient, have a right to review or obtain or ask to transfer to another dental facility copies of your records. Copies of your records and radiographs (x-rays) will be provided to you or forwarded to another practitioner upon your signed written request. The original records will remain with the EUC Dental Clinic.
PATIENT RIGHTS & RESPONSIBILITIES
Your rights as our patient are important to us and we encourage you to read all about it in the Patient Bill of Rights.